Terms of Service

By purchasing clothing from shop.bristolsu.org.uk you agree to the following Terms & Conditions:

Purchase

Each item will be charged at the stated price plus the appropriate P&P cost as detailed on the website and all promotional material, relative to the postage destination. A receipt email will be sent upon completion of your order. Please check all details – if there is anything missing from your order or any details are incorrect, please email us immediately at bristolsu-shop@bristol.ac.uk. Failure to advise us of any errors within 24 hours of receipt of the confirmation will result in you still being liable for the full cost of the items.

Collection

When you purchase an item for collection in store we will reserve this for you up to 60 days for you to collect. If an item is not collected within 60 days and we do not hear from you, we will return the item to stock. If you do have any issues collecting your purchased item within this timescale then please do contact us directly and we will be happy to help and resolve this for you.

Postage

The charges for postage and packaging are added to the cost of the item and are necessary for us to dispatch your garment to you. There are three charges – UK, Europe, and outside of Europe. Should you order more than one garment the postage and package charge will reflect this.

At present it is not possible to place an order on our website with shipping to EU countries. This is due to unclear VAT regulations after Brexit. If you would like to purchase an item and have it shipped to EU, please get in touch with us on bristolsu-shop@bristol.ac.uk for a further advice. We apologise for an inconvenience.